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Nisga'a
Valley
Health Authority

Medical Transportation

Purpose

The program provides medical transportation to the nearest health clinic or hospital to receive health services not available in your home community or not covered by provincial or territorial travel assistance programs.  This coverage is limited to medically required travel for services that are covered through NIHB.

Management Practices

  • A standard transportation voucher is used for all carriers in all NVHA communities.
  • Patient transportation is scheduled and coordinated to the nearest appropriate health facility.
  • Transportation, accommodation and meal costs are negotiated with providers whenever possible with providers of these services.
  • Assistance with meal costs is not provided to eligible clients or their escorts staying in boarding homes if meals are included in the per diem boarding home rate.
  • Meals are not provided for day appointments.

What is covered?

When eligible, benefits may include one or more of the following:

  • Transportation (limited to the most economical mode of transportation after factoring in meals and lodging costs).
  • Road and air ambulance (clients must be registered with their birth community, and have a status number).
  • Meals and lodging.
  • Escort and/or interpreter services (provided for minors where medically  required and/or for individuals that require Nisga'a/English interpretive  services.

NVHA will provide the following:

  • Return mileage to appointment or at the most economical rate if lower.
  • Supplementary meals for appointments that are more than 1 day.
  • Accommodations for appointments that are not considered day appointments.

What's not covered?

Patient travel will not provide assistance in the following circumstances, but are not limited to the following:

  • Transportation within Village lands unless deemed necessary by the NVHA Chief Physician.
  • Compassionate travel.
  • Transportation to home community if client discharges themselves from a medical facility against medical advice.

HOW TO ACCESS MEDICAL TRANSPORTATION:

Step 1:  Contact the NIHB Travel Clerk in your community.

Gitlaxt'aamiks: 1-888-233-2212

Gitwinksihlkw: 1-800-993-3513

Laxgalts'ap: 1-800-991-5667

Gingolx: 1-800-991-5671

Step 2:  Provide via fax, email, mail or in person a copy of appointment information provided by an approved health professional to the appropriate NIHB Clerk.

Step 3:  Travel Clerk will arrange medical transportation to your approved appointment.

NIHB CLERKS ARE NOT RESPONSIBLE FOR FINDING RIDES TO LOCAL  APPOINTMENTS TO TERRACE, KITIMAT, PRINCE RUPERT OR HAZELTON FROM THE NASS VALLEY.

Step 4: You will be provided with an information package prior to departure for all long distance travel.

What are your responsibilities?

  • Coordinate appointment times to avoid repeat trips.
  • Receive travel approval before you go.
  • Obtain a confirmation of attendance slip or certificate stamp from your medical provider.
  • Follow the transportation guidelines provided to you by the Patient Transportation Clerk for your birth community.
  • Clients will be held responsible for "NO SHOW" costs, and may be required to apply for reimbursement for future appointments as a result.

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