If a Non-Insured Health Benefit is denied, you can appeal the decision by submitting all supporting documentation including a cover letter in accordance with the following steps (steps cannot be bypassed):
Step 1: Manager, NIHB Program
Step 2: Chief Financial Officer
Step 3: Chief Executive Officer
Step 4: Nisga'a Valley Health Authority Board Level
Supporting documentation and a cover letter must be submitted in each step noted above within 90 days of denial.